1. Introduction

Teesside Garage Doors ("we", "our", or "us") operates as a lead generation service connecting homeowners in the Teesside area with professional garage door specialists. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://teessidegaragedoors.co.uk/ and interact with our services.

This website is owned and operated by Teesside Trade Services, Varsity House, 2 Falcon Court, Preston Farm Industrial Estate, Stockton-on-Tees, TS18 3TS. Contact: 01642 053 322.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: When you submit a quote request or contact us, we may collect personally identifiable information, such as your name, email address, telephone number, postal address, and details about your garage door requirements.
• Usage Data: We automatically collect certain information when you visit, use, or navigate the Site. This information may include your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
• Cookies and Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect information about your browsing activities on our Site.

3. How We Use Your Information

We use the information we collect in the following ways:

• To connect you with professional garage door specialists in your area.
• To respond to your inquiries and provide customer support.
• To send you marketing communications (with your consent, where required by law).
• To improve our website and services.
• To monitor and analyze usage and trends to improve your experience.
• To comply with legal obligations and enforce our terms and conditions.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business Partners: We may share your information with professional garage door specialists and contractors who are part of our network to fulfill your service requests.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy or contact us directly.

6. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have certain data protection rights. These include:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the details provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Teesside Trade Services
Varsity House, 2 Falcon Court
Preston Farm Industrial Estate
Stockton-on-Tees, TS18 3TS
Telephone: 01642 053 322
Website: https://teessidetradeservices.co.uk/